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Regular Hours of Operation:
M–F 8:30 a.m. – 5 p.m.

24 Hour Emergency Service Available

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Licensed & Insured Professionals
License #: TACLA05328C

Consumer Offers

Customer Referral Program:

For each new customer referred that uses NTM Services, Inc. for service or install, the person who referred will receive a $25.00 gift certificate to be used towards any of our services. Limitations: Does not apply towards Diagnostic Fees. The customer that is referred must actually use NTM Services, Inc. A diagnosis or free proposal does not earn the $25.00 gift certificate. Will not be applied to any retroactive invoices or jobs. Owner MUST surrender physical certificate issued by NTM to be valid. NTM is not responsible for lost or stolen gift certificates. No Cash value. Not valid on invoices under $25.00. Owner may cancel program at any time at his discretion without notice. Effective date: March 1, 2008.

Company Promotions:

The Heating, Ventilation and Air Conditioning (HVAC) business is littered with companies offering “FREE” system checkups and problem diagnosis. In other cases, companies will offer such services at significantly reduced rates ($29.95). Some offer these “deals” hoping to find a problem requiring a higher priced repair, or in many cases a total system replacement.

We are not implying that all of the local companies that offer such bargains are in fact attempting to replace or repair things that do not need to be, but the practice is large enough that the nationally televised program Dateline NBC ran a story on such shady service practices. Several technicians were cited for telling customers that they needed replacement parts or costly repairs when in fact the equipment required entirely different repairs or no work at all. Some even suggested that customers needed entirely new systems when technicians were unable to accurately diagnose the problem. This program was based off of the Houston area. Unfortunately, we know from experience that it happens in this area on a regular basis as well.

We’ve gained 90% of our business through referrals and word-of-mouth and will not be adopting a competitive strategy based on price alone. If you are interested, the transcripts from the Dateline program are available through Burrell Transcript Services at 800-777-TEXT.

At NTM Services, Inc., we provide honest and ethical service at a fair price, EVERY DAY.

**Financing is provided with approved credit by Wells Fargo Financial Bank, an Equal Housing Lender.

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